ICT Directorate is responsible for user administration (setup and maintaining accounts), systems maintenance, monitoring system performance, creating system files, software installation and upgrade and creation of backups and recovery policy. We also set up security policies for users, password and identity management, creation of new users, resetting of passwords and lock/unlock user accounts.
The directorate is also charged with the administration ans maintenance of all operations on the different databases where the all systems store and retrieve all relevant information concerning the operations and the smooth running of the university.
Provision of reliable ICT solutions to market that can generate income and market the University.
“To develop, deploy and support innovative, quality and sustainable ICT solutions and services that meet the changing learning, teaching, research, outreach activities and management needs of the University”.